This policy describes our privacy practices – what Personal Information we collect about our Users, what we do with it, how we share it, and your rights regarding that Personal Information.
2. What ‘Personal Information’ do we collect?
2.1. User information:
To provide you the Services, we must collect Personal Information relating to an identified or identifiable natural person (“Personal Information”). We collect Personal Information you provide us, from your use of the Services, and from other sources. Here are the types of Personal Information we collect about you:
- Information you provide us. When you register for our Services, sign up for any Society of Rafa events, subscribe to our blog(s) or newsletter(s), use any of our Services; and/or when you contact us directly by any communication channel (e.g., Society of Rafa’s support tickets, emails), you may provide us Personal Information, such as name, email address, phone number, payment information (for Users with Paid Services), information you include in your communications with us and with other users on our platform.
- Information we collect when you use the Services. When you visit, download, and/or use any of our Services, we may collect aggregated usage Personal Information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying Personal Information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc.
- Information we collect from other sources. We may receive Personal Information about you from third-party sources, such as i) security providers , fraud detection and prevention providers for example to help us screen out users associated with fraud, ii) social media platforms, when you log-in or sign-up using your social media account, we may receive Personal Information from that service (e.g., your username, basic profile Personal Information) and in some cases, we may collect Personal Information from lead enhancement companies which help us to improve our service offering; iii) advertising and marketing partners in order to monitor, manage and measure our ad campaigns.
To provide our Services, we collect Personal Information about our Users.
The Personal Information comes from you when you visit or use our services, Personal Information we collect automatically, and Personal Information we collect from other sources.
2.2. Users of users ‘Personal Information’
We may also collect Personal Information pertaining to visitors and users of our User’s websites or services (“Users-of-Users”), solely for and on our Users’ behalf (as further described in Section 6 below).
2.3. Society of Rafa jobs applicant information
We also collect information that is provided to us by Society of Rafa jobs candidates (“Applicants”), when they apply to any of the open positions published at https://society-of-rafa.mystagingwebsite.com/, by e-mail or otherwise.
3. Why do we collect such ‘Personal Information’
We use your Personal Information for the following purposes:
- To provide and operate the Services;
- To further develop, customize, expand, and improve our Services, based on Users’ common or personal preferences, experiences and difficulties;
- To provide our Users with ongoing customer assistance and technical support;
- To be able to contact our Users with general or personalized service-related notices and promotional messages (as further detailed in Section 8 below);
- To help us to update, expand and analyze our records to identify new customers;
- To facilitate, sponsor, and offer certain contests, events, and promotions, determine participants’ eligibility, monitor performance, contact winners, and grant prizes and benefits;
- To analyze our performance and marketing activities;
- To create aggregated statistical data and other aggregated and/or inferred information, which we or our business partners may use to provide and improve our respective services;
- To provide you with professional assistance.
- To enhance our data security and fraud prevention capabilities
We use your Personal Information for the purposes set out in Section 3 where:
- Our use of your Personal Information is necessary to communicate our vision of the Society of Rafa game and product and event organization;
- Our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have; or
- Our use of your Personal Information is necessary to support legitimate interests and business purposes (for example, to maintain and improve our Services and the effectiveness of Society of Rafa by identifying technical issues), provided it is conducted in a way that is proportionate and that respects your privacy rights.
We use the Personal Information we collect about you to provide our services and make them better and safer.
We also collect and use Personal Information in order to contact Users and to comply with the laws applicable to us.
4. How we share your ‘Personal Information’
Society of Rafa does not share your personal information with outside, third parties, unless required by law or with the intent of communicating directly with you.
4.1. Law Enforcement
We may share the Personal Information of our Users and Users-of-Users with various third parties, including certain service providers and law enforcement officials.
The Personal Information may be shared solely in accordance with this policy.
4.2. Protecting Rights and Safety
4.3. Society of Rafa Subsidiaries and Affiliated Companies
4.4. In connection with a change in corporate control
In addition, should Society of Rafa or any of its affiliates undergo any change in control, including by means of merger, acquisition or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event.
4.5. Upon Your Further Direction
5. Where do we Store/Process your ‘Personal Information’?
Society of Rafa processes data about individuals across the world and may transfer your Personal Information outside of your country. Your security, privacy and confidentiality are our top priority and that’s why Society of Rafa conducts a vetting process that includes an assessment of the privacy laws in those countries to validate they have strong data protection laws.
We may store and process Personal Information in the USA, Europe, Israel, or other jurisdictions, whether by ourselves or with the help of our affiliates and service providers.
Society of Rafa’s data storage providers are contractually committed to protect and secure your data.
Among other things, Society of Rafa will ensure that there is adequate level of protection or that relevant Standard Contractual Clauses are in place for the international transfer of our EU users’ data.
For the avoidance of doubt, Society of Rafa does not rely on the Privacy Shield as a mechanism for transferring GDPR protected personal data. Currently, Society of Rafa only rely on other transfer mechanisms, as detailed above, such as the SCC or an adequacy decision.
Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application, however, most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.
7. Communications from Society of Rafa
7.1. Promotional messages
We may use your Personal Information to send you promotional content and messages by email, text messages, notifications within our platform, and similar forms of communication from Society of Rafa or our partners (acting on Society of Rafa’s behalf) through such means.
If you do not wish to receive such promotional messages, you may notify Society of Rafa at any time or follow the “unsubscribe” or STOP instructions contained in the promotional communications you receive.
We may send you promotional messages and content. You can easily opt-out of receiving promotional messages by contacting us or unsubscribing.
7.2. Service and billing messages
Society of Rafa may also contact you with important information regarding our Services, or your use thereof.
8. Your rights in relation to your ‘Personal Information’
Society of Rafa believes that it is imperative that all Society of Rafa users have control over their Personal Information. Therefore, depending on the way you use the Society of Rafa Services, you may have the right to request access to, receive a copy of, update, amend or delete, port certain Personal Information to another service, restrict, or object to certain uses of your Personal Information (for example, for direct marketing purposes). Further, when we rely on your consent for processing of your Personal Information (for instance, for direct marketing) you can withdraw your consent at any time, and such withdrawal will take effect from thereon.
Society of Rafa will not charge you more if you exercise any of these rights and will continue to provide you with the same level of service.
Before fulfilling your request, we may ask you for additional information in order to confirm your identity and for security purposes. We reserve the right to charge a fee where permitted by law (e.g. if your request is unfounded or excessive).
If you are a Society of Rafa User, and you wish to receive a copy, access and/or request us to make corrections to the Personal Information that you have stored with us, or wish to request a list of what Personal Information (if any) pertaining to you we disclosed to third parties for direct marketing purposes, please mail your request to email@example.com. We will make reasonable efforts to honor your request promptly (unless we require further information from you in order to fulfill your request), subject to legal and other permissible considerations.
Please note that permanently deleting your Society of Rafa account erases all of your Personal Information from Society of Rafa’s databases. After completing this process, you can no longer use any of your Society of Rafa Services, your account and all its data will be removed permanently, and Society of Rafa will not be able to restore your account or retrieve your data in the future. If you contact our support channels in the future, the system will not recognize your account and support agents will not be able to locate the deleted account.
When it comes to your Personal Information you stored with us, you have the right to: access, receive a copy of, update, amend or delete your Personal Information, enjoy data portability (in certain cases) restrict, or object to certain uses of your Personal Information, withdraw consent you’ve given us before to processing.
Just reach out to us by e-mail, mail or through our customer care team, or, when available, fill out our dedicated form.
You may also correct and/or update your Personal Information through your user account, if you have one.
You can also delete your Personal Information by deleting your entire account. We will respond to your requests within a reasonable timeframe.
9. Additional Information for California residents
If you are a California resident using the Services, the California Consumer Privacy Act (“CCPA”) grants you the right to request access to and deletion of the Personal Information Society of Rafa collects about you, as well as to request that we disclose how we collect, use, and share your Personal Information.
California residents also have a right to opt-out of the sale of their Personal Information by a business and a right not to be discriminated against for exercising any of their rights under the CCPA.
No sale of Personal Information. Society of Rafa does NOT sell (as such term is defined in the CCPA) your Personal Information to third parties, and Society of Rafa has not sold Personal Information.
No Discrimination. Society of Rafa does not discriminate against any User for exercising their rights under the CCPA.
California consumers can exercise their CCPA rights directly or through an authorized agent by contacting firstname.lastname@example.org. Please note: in order to protect Users’ accounts and Personal Information and safeguard Users’ privacy rights, we verify Users’ deletion and access requests, and to that extent, we may ask you for additional information or documentation (depending on the case), such as account related information, and, in some cases, billing information used to purchase paid Services, and a copy of documents that can assist with verifying your identity.
Such identification documentation (if requested) will be used only for verification purposes and we will delete it after your request is processed.
The following instructions apply to Personal Information we may collect from California residents on or through our Services.
Right to Know: If you want to exercise your right to know or receive a copy or access the Personal Information that you have stored with us, please email us about how you can retrieve your Personal Information.
Right to Deletion: If you want to exercise your right to request deletion of any of your Personal Information that you have stored with us, please email us.
Once we receive and verify your consumer request, we will delete your personal information from our records unless an exception applies. We will make reasonable efforts to honor your request promptly and consistent with requirements under applicable law.
The rights described in this section may also apply to other U.S. States’ residents, according to applicable laws and regulations.
California residents have a few options to submit requests to exercise their rights.
Society of Rafa does NOT sell (as such term is defined in the CCPA) your Personal Information or your customers’ Personal Information (Users-of-Users) to third parties.
10. Questions and complaints
Our team will investigate the complaint and determine whether a breach has occurred and what action, if any, to take. We take every privacy complaint seriously and will make all reasonable efforts to resolve your complaint promptly and in accordance with applicable law.
You can file a complaint with your local supervisory authority for data protection at any time, however we recommend that you contact us first so we can try to resolve it.
You can file a complaint with your local supervisory authority for data protection at any time. Please contact us first so we can try to resolve your concerns.
11. Data retention
We may continue to retain your Personal Information after you deactivate your User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users or their Users-of-Users, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests.
To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of such data, the potential risk of harm from unauthorized use or disclosure of such data, the purposes for which we process it, and the applicable legal requirements.
We may keep your Personal Information for as long as your account is active, and longer as needed (for example, if we are legally obligated to keep it longer, or need it to protect our interests).
Society of Rafa has implemented security measures designed to protect the Personal Information you share with us. Society of Rafa values the security of our customers’ Personal Information and we do everything in our power to protect it.
If you have any questions regarding the security of our Services, you are welcome to contact us at email@example.com. However, as we can’t guarantee absolute protection – we encourage you to be careful, set a strong password for your account, and avoid submitting any sensitive information which, if exposed, could cause you major harm.
13. Third-party websites
Our Services may contain links to other websites or services.
14. Society of Rafa jobs applications
Society of Rafa welcomes all qualified Applicants to apply to any of the open positions published at https://society-of-rafa.mystagingwebsite.com/, by sending us their contact details, CV, and other relevant information via the application on our Website.
We welcome all qualified job seekers to apply to any of our open positions, by sending us their contact details and CV.
We will use such Personal Information solely for our internal recruitment, employment and business purposes.
15. Public forums and user content
Our Services may offer publicly accessible blogs, communities and support forums. Please be aware that any Personal Information you provide in any such areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blogs, communities or forums, feel free to contact us by email.
In some cases, we may not be able to remove your Personal Information from such areas. For example, if you use a third party application to post a comment (e.g., the Facebook social plugin application) while logged in to your related profile with such third party, you must login into such application or contact its provider if you want to remove the Personal Information you posted on that platform.
In any event, we advise against posting any Personal Information (via any means) you don’t wish to publicize.
If you upload any user content to your User Account or post it on our Website and provide it in any other way as part of the use of any Service, you do so at your own risk.
We have put adequate security measures in place to protect your Personal Information. However, we cannot control the actions of other Users or members of the public who may access your User Content, and are not responsible for the circumvention of any privacy settings or security measures. You understand and acknowledge that, even after its removal by you or us, copies of User Content may remain viewable in cached and archived pages or if any third parties (including any of your Users-of-Users) have copied or stored such User Content. To clarify, we advise against uploading or posting any information you do not wish to be public.
Avoid posting any Personal Information to any of the public areas on our Services, or to your own website, if you don’t want it to become publicly available.
17. Updates and interpretation
Any heading, caption or section title contained herein, and any explanation or summary under the right “” column, is provided only for convenience, and in no way defines or explains any section or provision hereof, or legally binds any of us in any way.
We may change this policy at any time. We will notify you of changes as required by applicable law.
17. Contacting us